B2R is a pure-play ISSP in operation for eleven years, with livelihood creation for rural youth as its purpose and vision, creating local jobs in a remote and excluded region with very low economic activity, where only source of livelihood in mountainous areas are subsistence agriculture and seasonal tourism. In such a region1, B2R’s rural BPO jobs provide a credible alternative to mitigate migration of local rural youth from the hills. B2R’s employing >50% women leads to greater gender equity, and women taking on more empowered roles in society and at home.
B2R’s blended business model helps match corporate values for organizations, and B2R has also played a role in influencing buyer-behavior towards greater IS involvement and spread.
B2R’s Technology, Automation & Platform led approach powers the automation, optimization or reengineering of client processes in flexible gainsharing models. Our technology partnerships integrate Robotic Process Automation (RPA) and Artificial Intelligence-Machine Learning Platforms to engineer digital transformations.
B2Rs model keeps costs down for customers, create employment in areas where the need for jobs is greatest, generate profits by doing things differently and efficiently. This unique Win-Win-Win model ensures that our business is NOT a zero sum game. No one loses to have someone else win. We simply expand the scope of business and deliver value across the entire value chain.
The lifeline of a BPM company is its ability to do repetitive tasks efficiently and deliver high quality output, with many elements to make this happen. Hiring focused team members, training and keeping them motivated, establishing well defined processes and procedures, consistently benchmarking ourselves and making course corrections, winning business from across the world. We have done each of these and more in order to stay ahead, it would be no exaggeration to say that B2R is a pioneering Impact Sourcing company.
Satisfied customers in small, medium as well as Fortune 500, customers who have grown business with us, some who started shifting their work from other low cost geographies back to India.